Winter Weather

Winter Weather

Winter weather impacting your day? Not to worry! Please see our commonly asked questions regarding tickets.

 

Q: I will be late due to winter weather. Will I still be admitted? 

A: Yes! We'll get you inside the attraction as soon as possible. Simply let our staff know that you were delayed due to weather. 

 

Q: I won't be able to make it. Am I able to change my date of entry?

A: Yes! Please send us an email at Columbus@merlinentertainments.biz and include your Order Number and what date/time of entry you prefer. We'll get back to you as soon as possible.